FAQ

A. The prices on the website are just for the case, the scroll is sold separately

A. Yes, we sell Kosher scrolls to fit the two case sizes we make which you can purchase directly on the site and add to your cart.

A. Yes! See something you like here but want to change the colour or mix two styles together? We can bring your vision to life, email us with the specifics you're looking for and we can discuss your project.

A. Yes! If you see a design in the small size, we can make it in the big and vise versa

A. While the style will be the same as the photo, each item will have slight differences as they are all hand made and one of a kind!

A. They are made of epoxy resin with various fillings.

A. Affixing them to the wall is easy, we provide double sided tape, just peel off the wrapper and stick! The small size can also be made with two small holes for screws, please email us to request this.

A. Yes! The sprinkles in our Mezuzot and Letter Sets are made with real sprinkles, which will not spoil since they have no expiry and no access to air. We also have imitation sprinkles available, please email to request this.

A. Since our Mezuzot do not have a back cover, they are not suitable for exterior door frames, please only use them inside!

A. All of our products are made to order, meaning that we only start to create it once your order is placed, rather than having stock of the item premade. Given the nature of resin curing time and the handmade process, this takes 3-4 weeks plus standard shipping timelines.

A. YES! We ship internationally and also offer local pick up from midtown Toronto. You can choose your preference for this at checkout.

A. You will receive an email with the tracking information once the label has been created.

A. You will receive an email notifying you that the order is ready for pick up. Your order is then put in the mailbox for pick up once you have replied to the email advising when you will be picking it up. Orders are not put out when the email is sent, only once a pick up time has been agreed upon

A. Creating a "kit" that will include the glass is in the works, until then, we do not sell the glass

A. Once your order is placed online, you will receive an email with instructions on how and where to send/drop off your glass. Once we receive your glass, we will begin to work on your mezuzah or letter art, this will take 3-4 weeks and once it is ready, we will ship out/have it ready for pick up along with any remaining shards

A. Yes! If you have leftover shards after we've made whatever you ordered, we will email you to discuss what other items can be made. The additional items will ship with your original order so that there are no duplicated shipping charges.

A. Absolutely, if you want to purchase a chuppah glass item before the glass is smashed, that is no problem, the same process above would apply and you ship your glass when ready.

A. NO! The magnets are embedded right inside the letter, they are flush to the letter and cannot be pulled out!

A. YES! You would purchase a full A-Z set and then you can add any letters individually for purchase

A. Absolutely! Please add that request in your order notes and we will accommodate

A. Not at all! Just grab any metal board or even a baking tray, or roll out some playdough for stamping!

A. Yes to discount- need to think of this

A. Yes! If you refer us to a friend, and they place an order, we will make a discount code for your next order

A. Yes, email us to discuss the scope of your project and we will determine if it's a fit.