Questions, answered
Can't find what you're looking for? Email us and we'll help.
Ordering & timing
- Personalized mezuzot take about 4 weeks from your order date.
- Anything made with chuppah glass takes about 8 weeks from the day your glass arrives at our studio.
- Rush options are available at checkout for an extra fee.
Our prices are for the mezuzah case. Kosher scrolls, sized to fit both of our case sizes, are sold separately here on the site.
The style will match the photo, but every piece is handmade and one of a kind, so each will have slight differences.
Yes. Want a different colour, two styles mixed together, or something that isn't on the site at all? Email us the details and we'll let you know if it's a fit.
Shipping & pickup
Both. We ship across Canada and internationally, and offer local pickup in Toronto. Choose your preference at checkout.
- Pickup is from our retail partner, Lootie Patootie, at 1070 Eglinton Ave W, Toronto, during regular business hours.
- We'll email you as soon as your order is ready.
- Bring your order confirmation (digital is fine).
You'll get an email with tracking as soon as your shipping label is created. You can also follow every step on Track My Order.
Yes. Enter the couple's address at checkout and the finished piece ships directly to them.
Chuppah glass
- After you order, we'll email you instructions for sending or dropping off your glass.
- Once your glass arrives, it takes about 8 weeks to make your piece.
- It ships (or is ready for pickup) along with any leftover shards.
- Wrap your shards in a few layers of paper towel or bubble wrap. No need to clean them first.
- Place them in a small padded envelope or box, with your name and order number on a slip of paper inside.
- Ship it to the address on your order confirmation email. We'll email you once it arrives.
Want these steps emailed to you?
Sent! Check your inbox for the packing steps.
Already sent it?
Confirm your shipment →Absolutely. Order whenever you like and send your glass once it's been broken. Everything else works the same way.
Yes. Choose Clear when you build your mezuzah and pick a base colour. The base adds contrast and keeps your glass the focal point.
A colour you love with some pattern or texture, an hourglass shape that breaks easily, and a protective pouch to hold the shards.
Or let us choose: the Chuppah Glass Mezuzah Kit includes a hand-picked glass selected to break beautifully beneath the chuppah.
Yes. The Chuppah Glass Mezuzah Kit includes everything you need for the ceremony, and the finished mezuzah.
If there are shards left after we make your order, we'll email you about what else we can make. Extra pieces ship with your original order, so there's no second shipping charge.
Yes, a range of keepsakes made from wedding glass. Explore the Chuppah Glass collection.
Your mezuzah at home
Epoxy resin with various fillings.
- Double-sided tape is included: just peel and stick.
- Mini mezuzot can also be made with two small holes for screws. Email us to request this.
No. Our mezuzot have no back cover, so they're made for interior doorways only.